|Recommended: YesIt was pretty challenging becoming a resident here. Staff changes, new hires and some gaps in communication along the way. HOWEVER, Karim Leon is THE TRUTH He showed the utmost customer service and professionalism while working through my concerns. He went above and beyond to amend challenges and resolve issues and once we were able to get past that, I was able to absolutely fall in love with the property I call home. I’m giving it a solid 4 because the property is gorgeous and because Karim is amazing. Although I do love the property, I’m a little disappointed in how well I can hear neighbors above me in my unit. Aside from that, I’m really glad I found this place.
|Recommended: YesGreat Place — Great place
Gloria, Thank you so much for your review of Modera West LA; we appreciate it. Ana T., Community Manager
|Recommended: YesLive here — Amenities are great and better that all other apartments we shopped for, and prices are reasonable. It's located in a safe and clean area. Apartments are modern, new , clean and well taken care of. Management team are super friendly and supportive, especially Taylor, his my saving grace. He actually cares and listens to us. Noise issues can be better but its not unbearable.
Hi Atlantis! Thank you so much for sharing your experience here! I'm so happy you have been satisfied. We're always here to assist you and are so happy to have you as a valued resident. Have a lovely weekend! Sincerely, Taylor L. ModeraWestLA@MillCreekPlaces.com
|Recommended: YesJust Moved In — My fiance and I have just moved into Modera West LA from NYC with our dog. This property is exactly what we have been looking for. The cleanliness is impeccable and Karim, Alberto, and the rest of the front desk staff have been friendly, professional, and extremely welcoming and accommodating. We couldn't have asked to move into a better location
Hi Andre, Thank you for sharing your move in experience here at Modera West LA. We hope you have been able to settle in and are enjoying your new home. I'll share your kind feedback with the team, they will be happy to hear you are satisfied. Please do not hesitate to reach out if we may ever be of service. Sincerely, Taylor L. Community Manager. ModeraWestLA@MillCreekPlaces.com
|Recommended: YesGreat Place to Live — The staff is wonderful especially Karim. The apartments are gorgeous Couldn’t be happier with my decision to live here at Modera West LA
Hi Melissa, Thank you for taking time to share your recent 5-star experience of Modera West LA and Karim. We're very grateful for your residency and look forward to seeing you around the community soon! Sincerely, Taylor L. Community Manager.
|Recommended: NoModera — Never recommend this apartments to someone. Management are rude and unprofessional.
Hi Mykola! Here at Modera West LA we strive for the very best, and we're so sorry to hear we have missed the mark! If there is anything we can do to assist you in ensuring your experience here at the community is enjoyable, please do not hesitate to reach out. Sincerely, Modera West LA. ModeraWestLA@MillCreekPlaces.com
|Recommended: YesThank you — I must give a HUGE shoutout to Karim Moving from the east coast to the west coast is no easy task. However, Karim was incredibly helpful. He answered every question and made the entire process smooth and stress-free. Once I arrived at Modera West LA I was relieved that the apartment was exactly as it appeared in my virtual tour and all the amenities are amazing. I’m so grateful to be here and also to have had the BEST leasing agent help me through a very stressful process. I would highly recommend Modera and also the pleasure of working with Karim
Hello Angelica, We are elated to hear that you have had a pleasant move in experience! We're so grateful to have Karim on our team here at Modera West LA. I will share your kind feedback with him. We know moving is stressful, so if there is anything we can to do help you settle in, please don't hesitate to let us know. Have a lovely start to your summer! Sincerely, Modera West LA.
|Recommended: YesMoving in review — All good until currently moving in, got a lot of help from leasing office. Really appreciate Karim's and all other stuff's help. The apartment room has good condition quality
Hello, Ding! Welcome to the community! We're so happy to hear your move in experience was positive. I will share your kind feedback with Karim and the leasing team. We're very lucky to have him here at Modera West LA. If we can do anything to assist you in settling in, please do not hesitate to reach out! Sincerely, Taylor L. Community Manager.
|Recommended: NoHorrible living experience — whole staff makes the place unlivable aside from the maintenance and security guards . front desk and management are incompetent and rude. parking situation is a nightmare. rent is 2k a month, and guests need to pay for parking at the mall down the street embarrassing. taylor and alberto are horrible. other front desk people as well. leaving soon for a reason and will certainly not recommend
Hi Mathieu, We're so sorry to hear you have had anything less than an amazing experience, however, we do appreciate your feedback as it helps us grow! With our recent re-opening of amenities and the surge in summer visitors, our limited guest parking is in high demand. If guest parking is full, you and your guests are welcomed to reserve an additional space on-site using SimplyPermits. Come see us here at the office if we can assist you with that process. We are grateful for your residency and wish you a safe and enjoyable summer! Taylor L., Community Manager
|Recommended: YesNew move in — Happy with the apartment so far.
Hi Alexandra! We're happy to hear you are happy! If we could ever be of service, don't hesitate to reach out. Have a wonderful week and thank you for sharing your feedback! Sincerely, Taylor L. Community Manager.
|Recommended: YesGood — Good
Hi Chauncey! Thank you for sharing your recent review! We hope to see you around soon! Sincerely, Taylor L. Community Manager
|Recommended: YesMoving in Experience — I recently moved in, and the staff was so so helpful when it comes to appropriate information and how covid-19 has impacted the amenities. The transition was very easy, and the moving dock was super nice to let us stay as long as we needed.
Hi Jake! Thank you so much for reaching out to share your feedback. I'm so glad to hear we've been able to assist you with a smooth transition into the community. We look forward to seeing you around. Sincerely, Taylor L. Community Manager
|Recommended: YesLike the community — Living in a quiet place
Hello Nikita! Thank you for sharing your 5 Star Experience with Modera West LA. We're so happy we've been able to deliver outstanding service to you. If we can ever be of assistance, don't hesitate to reach out. Sincerely, Taylor L. Community Manager
|Recommended: YesAmazing Property — I recently moved in and I could not be happier Living at Modera has been great already in a short about of time. The staff is professional, kind, and extremely helpful. The property is gorgeous and always clean I'm happy I made the decision to move here.
Hi Viticia! Thank you so much for your kind feedback. We're so happy to hear you have enjoyed your move in experience, and that you have settled into your new life here at Modera West LA. If we can ever be of service, don't hesitate to reach out! Sincerely, Taylor L, Community Manager ModeraWestLA@MillCreekPlaces.com
|Recommended: YesNothing — Nothing
Hi Ren! Thank you for your recommendation. We hope your spring is off to a great start and look forward to seeing you around the community. Let us know if we can assist you, we're here to serve! Sincerely, Taylor L. Community Manager.