Ratings & Reviews

Overall Rating

4(17 reviews)94.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by Chang L. - |Recommended: YesPretty good — The elevator smell weird sometimes.
submitted by Kristi H. - |Recommended: YesNice Apartment but Many Downfalls — This apartment is super nice, brand new Amenities are great, super nice clean. One downfall is that the only affordable 1 bedroom apartments, don't have windows in the bedrooms.... Plus no balcony only 1 small window that opens up. They also can barely fit a queen size bed with a side table. Like zero visit parking. People are constantly parked there so if it is full then visitors have to park in the ramp down the street pay. The apartments also have ZERO storage Just a small closet in the bedroom then cabinets in the kitchen for plates, etc.
submitted by Anchal K. - |Recommended: YesGreat housing with amazing amenities but could use some work — Walking into the lobby and around the apartment will feel like you're in a hotel or at a resort. They've really maintained and decorated the main areas with beautiful fixtures and colours to feel luxurious. The staff is also amazing and so accommodating for anything you may need. One thing to note is that walls and ceilings are not sounds proof - I unfortunately got stuck with a neighbour above me who really likes to stomp around at odd hours of the day and night, which has been quite unpleasant. Another thing is your packages The staff are kind enough to hold any larger deliveries in a backroom for you so they don't get stolen, but if you are working early and getting home late the chances of picking up those packages in slim. Would be nice to see them implement a room which is accessible at all hours either with a code that is messaged to you or your key fob. Overall my experience has been great so far other than the minor inconveniences. I love living at Modera and would recommend it
submitted by Tasneem Z. - |Recommended: YesNew, clean and modern — It's a nice space to be in but inconvenient at times due to layout of the building and understaffing.
submitted by Lori N. - |Recommended: YesGreat amenities — The amenities are wonderful... apartments a little small with limited storage but for the price it’s a nice place. Taylor the manager is great. He is always helpful and goes above and beyond.
submitted by Abdullah A. - |Recommended: YesGreat Community — It’s great
submitted by Robert L. - |Recommended: YesI love living in Modera West LA — 5 Stars all the way around.....great neighbors, clean new facility, close to everything and most importantly a bang for your buck
submitted by Alex R. - |Recommended: YesNice. New. Waiting to see what becomes of it when it's full. — The space is great. Very comfortable living. The residents have difficulty following the terms of the lease which seems rigid, and yet, I don't want to watch people vape at the pool.
response from property -Hi, Alex! Thank you for taking the time to share your thoughts regarding the lease, and with your experience with your new home. We are delighted you are enjoying your apartment here at Modera West LA. We would love the opportunity to chat with you further regarding some of the concerns you shared, so please do not hesitate to reach out at your earliest convenience so we may set up a time to chat. Sincerely, Taylor L Sr. Community Manager ModeraWestLA@MillCreekPlaces.com
submitted by Steven Y. - |Recommended: NoModera West LA Review — we were told the amenities would be open in November, they just opened in May. the apartment is nice, but being kept in the dark and lied to about the amenities have left a bad taste. not fun paying for things that are nonexistent.
submitted by Elige C. - |Recommended: YesGreat place to live. — Once everything is completed I will be completely satisfied with the apartments. Simply need the amenities to be completed.
response from property -Elige, thank you for your positive feedback! Whether a thumbs up or a thumbs down... feedback from our valued residents helps us provide the best service possible to the entire community, so we appreciate you taking the time to share yours. If we can be of further service, do not hesitate to reach out! We would love to hear from you any time at ModeraWestLA@MillCreekPlaces.com or feel free to pop by the Leasing Office at your convenience. Have a wonderful day! - Team Modera
submitted by Mohammad S. - |Recommended: YesIts good but we need the pool — AMAZING
response from property -Good Afternoon, Mohammad! We here at Modera West LA appreciate the time you took to share your review. Your feedback is extremely important to us, and we too would love to get you into your new pool! It looks like you have had a very positive experience with our office team, so feel free to stop by anytime that is convenience for you, or reach out to ModeraWestLA@MillCreekPlaces.com so we can assist you further. Thank you being part of our community and have a wonderful day! Sincerely, Team Modera.
submitted by Tyler S. - |Recommended: YesGood apartment with some issues — Modera West LA is a nice place, but is still a work in progress there is construction still going on . The grounds, apartment layout, and staff are wonderful. With that said I can definitely hear my neighbor above me walking around and sometimes it sounds like there is an elephant up there shakes my floor , but most certainly no talking through the walls and music has to be very loud for it to be heard through the walls. Visitor parking is atrocious, for the entire building there are maybe 6 spots for visitors, and frankly that is unacceptable. I have people come over for work, seeing as I work from home, and often have to plan a day in advance, or longer, in order to make sure they have a place to park moving my car to a visitor spot to hold it . And then, once they arrive I have to walk down and move my car, which is a huge hassle. In addition to that the amenities I would use aren't completed whatsoever and my 13 month lease is over halfway through, this is also unacceptable since I am paying to have access to those amenities as that is built into the price of my lease. Some of this may be resolved in the near future, but if visitor parking, temporarily minimal amenities, and a bit of sound from neighbors unless maybe if you had the top floor , then this place is a great fit for you.
response from property -Hello, Tyler! Thank you for taking the time to share your feedback and thank you for coming down to speak with us recently! We're so happy to hear you have had a wonderful experience with our team here at Modera West LA. You've recently shared some fantastic suggestions related to parking and visitors, and we look forward to being able to assist you with those items. Feel free to stop by our Leasing Office anytime that is convenience for you, or reach out to ModeraWestLA@MillCreekPlaces.com at your leisure. Sincerely, Team Modera.
submitted by Jennifer Y. - |Recommended: YesProperty is nice but waiting a long time for amenities in phase 2 — Property - overall good but construction is noisy and close to freeway.
response from property -Good Afternoon, Jennifer! Thank you for taking the time to share your feedback. Your satisfaction is very important to all of us here at Modera West LA, and I'm very happy to hear you have enjoyed various aspects of the community such as our Maintenance Team and Staff. We look forward to assisting you with any questions related to construction. Feel free to stop by our Leasing Office anytime that is convenience for you, or reach out to ModeraWestLA@MillCreekPlaces.com. Sincerely, Team Modera.
submitted by Gia L. - |Recommended: YesGreat place to call home — I love the friendliness of the staff and the layout of my apartment. Amazing storage and closet space and top of the line appliances make it a wonderful place to call home. Only major drawback is that there are only 2-4 visitor parking spaces and they can only be used from 6pm - 9am guests have nowhere to park during the day typically.
response from property -Hello Gia, Thank you for the wonderful review. We are happy to hear that you are enjoying your home and all the wonderful features it has to offer. We appreciate your patience while our Phase II is completed, our guest parking will be situated there and we will be able to offer plenty more.- Roxana Moreno Sr. Community Manager
submitted by Xiaoyue J. - |Recommended: YesGreat community — It's a great brand new apartment with really nice staff and neighbor. If you are looking for a quality and comfortable living experience, it will be a wisdom choice.
response from property -Thank you for taking the time to share your experience at Modera West LA, Xiaoyue! We are so happy that you chose to call our community home and glad that you are enjoying life here.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Modera West LA", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Modera West LA", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose